Privacy Policy

Calls2Cash ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit Calls2Cash.com or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name
• Phone number
• Email address
• Business information
• Any information you provide during calls, forms, or bookings

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Referring URLs
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Provide and operate our AI receptionist services
• Respond to inquiries and support requests
• Schedule and manage appointments
• Send service-related communications
• Improve our website and services
• Comply with legal obligations
• Prevent fraud or misuse

3. Call and Text Communications

By submitting your information through our website, booking forms, or phone interactions, you consent to receive:

• Calls
• Text messages (SMS/MMS)
• Automated or AI-assisted communications

from Calls2Cash for business and service-related purposes.

Message and data rates may apply. Consent is not a condition of purchase.

You may opt out at any time by replying STOP to text messages or contacting us.

4. Call Recording and AI Processing

Calls to or from Calls2Cash or our clients may be monitored, recorded, transcribed, or processed by AI systems for:

• Quality assurance
• Training and improvement
• Appointment handling
• Service delivery

By interacting with our systems, you acknowledge and consent to this processing where permitted by law.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

• CRM platforms (e.g., GoHighLevel)
• Telephony providers (e.g., Twilio or similar)
• Analytics providers
• Hosting providers

These providers are contractually obligated to protect your data.

We may also disclose information:

• To comply with legal obligations
• To enforce our terms
• To protect rights and safety

6. Cookies and Tracking

We may use cookies and similar technologies to:

• Improve user experience
• Analyze traffic
• Support marketing efforts

You can adjust your browser settings to refuse cookies.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request correction
• Request deletion
• Opt out of certain communications

To exercise these rights, contact us at the email below.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact: